http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/ Engadget Comments for http://www.engadget.com/media/feedlogo.gif http://www.engadget.com en-us Copyright 2008 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/]]>Aug 15th 2006 5:57AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
A warning to all; Do NOT do business with Dell. Any problems you have require speaking to outsourced (Indian) customer support that barely understands English, and shipping your stuff back to Dell (at your cost). Buy from a brick and mortar, I don't care what brand you get, but DEFINATLY buy from somewhere that if you have a problem you can drive and take the thing back.

This is ridiculous in the year 2006 to be going through this crap again and again.]]>Aug 15th 2006 6:20AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/Aug 15th 2006 6:59AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/Aug 15th 2006 7:09AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
India was once a British colony, they speak English.

Their support always came to my door to fix my problems, as well as a family member while she was at college.

People read to much into things, and try to find the dumbest things to sue big companies over.

Everyone should buy an HP, no wait Compaq, no wait, Mac. Alienware? E-machines?

Oh yes, Gateway because you know, they quit using cheap ass parts in their machines back when they were Gateway 2000.

Blue Sucks.]]>Aug 15th 2006 8:17AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
Haha.]]>Aug 15th 2006 8:20AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
Just because your experience was different don't discount anothers.]]>Aug 15th 2006 8:29AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
Their warrentee plans are VERY generous to make up for their questionable build quality.

The only people who kick the crap out of dell is leveno (ibm thinkpads)]]>Aug 15th 2006 8:34AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://wiki.xensource.com/xenwiki/OSCompatibility
I love Linux but sometimes you just have to use Windows. I personally like Dell but this torrent of bad news through the quickly spreading blogosphere will have a serious effect. I wonder if these lawsuits and recalls are raising their prices.
http://www.macworld.com/2006/08/features/macproprice/index.php?lsrc=mwrss]]>Aug 15th 2006 8:36AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/Aug 15th 2006 9:23AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/Aug 15th 2006 10:09AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
Advertising one thing and supplying another is wrong, and Dell should have fixed it. ]]>Aug 15th 2006 10:46AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/Aug 15th 2006 10:46AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/Aug 15th 2006 11:01AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://biz.yahoo.com/bizj/060815/1331233.html?.v=1
]]>Aug 15th 2006 11:16AMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
That is just a stupid statement.

Oh yes, forget the fact that Apple will charge you $300 for a 160GB hard drive.. Dell really is a group of scammers.

Mac parts made for a Mac work like a Mac?

But Dell parts ("windows parts") made for a Dell don't work like a Dell?

You know Dell really is such an evil company, they use children to mop the floors of their offices. You know, them building their machines with proprietary parts and all... I don't know why anyone would buy a Dell over a Mac...

But wait, I guess that Apple does pratcially the same thing, right? Aren't their motherboards proprietary? Aren't their cases? Aren't their power supplies? Their operating system? Aren't those all proprietary? Yes, yes they are. But then again, mac parts work with a mac (big suprise, right?) but Dell parts hate everything.

Dell is really such an evil company for building proprietary machines. Everyone should switch to a Mac, because when Apple makes it, it is OK to be proprietary!

And as a side note: I have always had a good experience with Dell in the past. And I have upgraded pratically every part in a Dell, with the exception of the mainboard. I took a 2.0GHz P4 up to a 2.8, RAM from 256 up to 1GB, the video card from a GF440 to a 9800pro, swapped out the power supply after we had a lightning storm, upgraded the CD-RW to a DVD-RW, added in two more hard drives ect. You'll find most of the parts in a Dell aren't proprietary at all, the only things that really are (case and the mainboard).

Oh, and Dell's mainboards have always conformed to ATX and BTX standards. You can take a dell mainboard and use it in a standard ATX or BTX case. ]]>Aug 15th 2006 1:20PMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/Aug 15th 2006 3:56PMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
"India was once a British colony, they speak English."

Yes, they speak English, but there is a big difference between "American" and "Indian English". Depending on how thick someone's accept it, it can be impossible sometimes to have a quality conversation with their tech support. Try watching a British comedy and tell me that you don't sometimes wish you have subtitles to follow.

It is all about being able to understand the individual on the other end of the phone, and if something gets in the way of communication, then you will walk away with a very bad customer service experience.
]]>Aug 15th 2006 4:52PMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
Indian techs who can't understand you and you can't understand them.

Techs whose first reaction is "Format and reinstall windows pretty much."

Techs who have no clue about how things actually work. For example I was having problems with my system (turned out to be a bad RAM stick) and they first told me that having my swapfile on a dedicated first partition was bad. Second they wanted me to reinstall windows. I finally downloaded memtest myself and figured out the problem and got a new set of RAM.

Etc. etc... I won't buy a desktop from them ever again. I will in all probability buy my next laptop from them (or alienware) since they generally have the best game oriented laptops.]]>Aug 15th 2006 6:44PMhttp://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/http://www.engadget.com/2006/08/15/dell-facing-slew-of-chinese-lawsuits-over-cpu-switcheroo/
Also Sonystyle.com sold SZ240's with a T2300E, while the website shows it is a T2300. I even confirmed with the technician to make sure it is a T2300. I ordered it, and got a T2300E again. Talked with 2nd level technician, that guy told me T2300E is a BETTER one because it is a revisioned. Bulls**t! I had to explain to him what the differences were, and how T2300 is better than T2300E.

I'm pretty sure it's not only for Dell or Sony having T2300E sold as T2300.]]>Aug 16th 2006 2:46AM